Hostwise, a hospitality management company, needed to find qualified candidates for key positions while keeping recruitment internal. With managers balancing recruiting alongside their main roles, they needed a practical solution that wouldn’t consume their workday.
Carolina, Customer Support Manager at Hostwise, explains:
We had a confidential position to fill and needed candidates with skills we weren’t finding through our usual channels. Our inbound applications weren’t matching our requirements, and we knew we needed to actively search for candidates.
Using FidForward’s talent platform, Hostwise found qualified candidates faster, reduced spending on recruitment tools, and improved their outreach process—while finding talented people that traditional platforms had missed.
FidForward came at exactly the right time for us. It’s helped us hire strong candidates for key roles while costing less than alternatives like LinkedIn.
For Hostwise, hiring the right people is crucial for growth, especially for positions requiring specific skills and discreet hiring processes. When they needed to fill a confidential role requiring a new skill set, their usual job postings weren’t attracting the right candidates.
When you only post jobs, you’re limited to who applies, and for specialized roles, we weren’t seeing enough qualified candidates. We needed to search for candidates ourselves, but our team couldn’t spend hours scanning through profiles.
FidForward’s scoring system helped Hostwise identify relevant candidates faster. Unlike LinkedIn, which Carolina found “complicated with too many options”, FidForward let managers find candidates without getting lost in the interface.
This proved valuable when Hostwise needed to fill a position in the Algarve region.
FidForward showed us a great candidate immediately who had been on LinkedIn but never appeared in our searches there. The candidate matched our needs perfectly, and we wouldn’t have found them without FidForward’s matching system.
Since Hostwise’s managers handle recruiting alongside their main work, they needed a way to contact candidates consistently without constant monitoring.
What we love about FidForward is that our outreach continues even when we’re offline. Our managers can set up personalized message sequences and let them run in the background while they focus on their main work.
The message automation has changed how Hostwise contacts candidates. Managers write personalized messages once and automatically send them to multiple candidates, saving several hours each week. This works well for a company where no one is a full-time recruiter.
Carolina notes some areas for improvement, specifically wanting automatic status updates and a single inbox for all messages, but the time saved and consistent communication have made a big difference.
Our CEO Renato always says ‘recruiting is a numbers game. You’ll find quality in quantity.’ FidForward lets us contact more candidates without losing the personal touch or taking time from other important work.
Hostwise takes a different approach to recruiting by using FidForward to find candidates with AI experience - even for roles that traditionally didn’t need it.
We search for the ‘ChatGPT’ keyword to find candidates who bring new skills, even for Customer Support roles. This has helped us find people who can improve how we work.
This approach helped them hire a customer support person who automated parts of their work using GPT. This not only filled the role but improved their entire customer service process.
Regular job sites make it hard to find candidates who bring unexpected value. FidForward’s search tools let us look for skills that could help in different roles.
This success has led Hostwise to use FidForward more widely, including hiring for operational roles.
FidForward has changed how Hostwise finds new employees. The platform lets managers handle their own hiring effectively without needing recruiting expertise.
Carolina sees more potential for FidForward at Hostwise:
We’re using the tool to hire for more positions, including operational staff. The platform helps us find people at all levels.
Looking ahead, Carolina thinks FidForward could replace their need for external recruiters.
In a few months, I believe FidForward will compete directly with LinkedIn, which feels more like social media now than a hiring tool. With FidForward’s better search options and potential for referrals, we won’t need outside recruiting help.
FidForward’s lower cost compared to LinkedIn Recruiter has been important for Hostwise.
LinkedIn costs a lot and isn’t easy to use. FidForward does more for less money.
To learn how FidForward can help you find the right people, contact us.
